TERMS & CONDITIONS
The following is a summary of the Rental Terms & Conditions. If you require any more information or clarification then please do not hesitate to contact us at Wicked Campers.
Please note that all prices are quoted in Botswana Pula.
BOOKING & PAYMENT DETAILS
A non-refundable deposit of 1,000 Rand is required to confirm your Adventure Camper.
The remaining balance of the total booking fee must be made 7 Days before time of collection.
RENTAL DURATION
Minimum rental is 7 days unless otherwise agreed with Wicked Campers.
ONE-WAY FEES
One way fees apply to any drop-off not the same as pickup location.
CROSS BORDER CHARGE
There are no charges for crossing of borders. Vehicles are currently allowed to travel in Botswana, South africa & Namibia. Vehicles are also allowed to travel through Swaziland and Lesotho, but we cannot offer roadside assistance in these two countries.
Wicked Campers reserves the right to restrict travel in certain areas due to weather conditions, political circumstances or for any other reasons as deemed fit.
HOURS FOR PICK-UP & DROP-OFF
Times of opening are different for each location. Please let us know if you are wishing to pickup after hours and we will do all that is Wickedly possible to make it happen. There is a charge of 50 Rand per hour for late drop-offs.
NETCARE ROADSIDE ASSISTANCE
All our vehicles are covered by NETCARE roadside assistance in Botswana, Namibia and South Africa. Costs are associated if you are outside 50kms from one of their depots in these Countries.
OPTIONAL INSURANCE
Your Wicked Camper comes with basic insurance with an excess of 15,000 Rand. You can reduce this excess to 5,000 Rand by taking the Optional Insurance.
Under 25 = 50 Pula a Day (Compulsory)
25+ = 30 Pula a Day
EXCLUSIONS
As a summary the hirer will be fully liable for any damage to the Wicked Camper or third party vehicle and / or property if:
- The terms of the rental contract are breached
- Damage to the vehicle is caused by careless, willful or reckless driving
- Driving under the influence of drugs or alcohol
- Driving on restricted roads / areas. This includes unsuitable roads for your vehicle.
- Water submersion or salt-water damage is caused
- No other vehicle, animal or person is involved
- or where another vehicle, animal or person is involved but sufficient details thereof are not provided
In case of any damage to your Wicked Camper or third party vehicle / property a second excess will be collected to cover any subsequent damage.
Personal injury and belongings are not covered. Nor are incidentals caused by troubles with vehicles, such as accomodation. The client is therefore responsible to obtain his or her own travel insurance.
INFRINGEMENTS
Wicked Campers reserves the right to charge the hirer for any speeding or parking fines, associated administration costs and / or accidents including third party vehicle / property damage not reported on the return of the vehicle.
ACCIDENTS
If the rental vehicle is involved in an accident and is not drivable, a replacement vehicle, if available, may be collected from closest Wicked Camper’s Depot.
If the hirer requires a replacement vehicle to be delivered, then these charges will be payable by the hirer. The Optional Insurance does not cover this eventuality.
The hirer is responsible for the recovery of the damaged vehicle to the original rental depot.
If the hirer is unable or unwilling to take a replacement vehicle, no refunds for early termination of the contract will apply.
No refund of rental days lost will be considered during the period in which a replacement vehicle is being organised.
Should there be no replacement vehicle available, no refund for lost days will be considered.
Should the hirer continue with a replacement vehicle then a new rental contract and insurance conditions will apply, including new excess for the new vehicle.
CREDIT CARDS
The insurance excess can only be paid by credit card (the amount will be locked on the card and the amount will have to be authorised by the bank). This is fully refundable on return of the vehicle to the agreed location, on the agreed date, at the agreed time with no damage incurred to the Wicked Camper or third party vehicle / property.
PASSPORT
A full valid passport is required for all International bookings.
LICENCE
A valid driver's licence is required (must be in English) - It is the drivers responsibility to ensure that he/she carries their drivers licence with them at all times whilst driving.
MINIMUM AGE
Drivers must be 21 years or older.
ROAD RESTRICTIONS
Wicked Campers may be taken into Botswana’s neighbouring states where permission has been given in writing by Wicked Campers, but are not allowed into Angola, Malawi, Mozambique, Zambia or Zimbabwe. All insurance cover is void if vehicles enter prohibited areas.
Vehicles are allowed to travel on any properly tarred surface. Good smooth sand roads are also permitted. There are areas however that are not suitable for driving with a camper including: the Swartberg Pass (SA), the Sani Pass (SA), Kalahari Gemsbok Park (Kgalagadi Transfrontier Park), the road to the Sentech Towers in Marakele Park (SA), Baviaanskloof Pass (SA), 4x4 trails, the Skeleton Coast Park (Namibia), the short road from Hobas to the Viewpoint (Fish River Canyon), Van Zyl's Pass (Namibia), Sandwich Harbour (Namibia), Kaokoland (Namibia), narrow and steep single lane mountain passes and any road in South Africa, Swaziland, Lesotho, Botswana and Namibia that do not adhere to the condition of roads as mentioned above. We also do not take responsibility from damages arising out of fast speeds and long distance driving on the washboard roads (especially D-roads) in Namibia.
REPAIRS
Wicked Campers must be contacted for authorisation of any repairs including tyre damage.
CHANGE OF VEHICLE
Wicked Campers reserves the right to substitute a comparable or superior vehicle should the requested vehicle not be available due to unforeseen circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund.
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